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Focusing on customer satisfaction is only possible if the full range of ADM Adria's values is applied to customer relations.
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Most companies are set up because of a business idea, a sales concept or the need to formalise the way they do business. In the case of ADM-Adria, d.o.o., it is a slightly different concept and a different motivation for setting up and operating the company. The company's activities are based on a set of values which form the basis for the creation of the company's Vision and the strategy formulated on the basis of it.
Values
When the company was founded, we established the core values of ADM-Adria, d.o.o., which we respect in our business.
Our values include:
- Honesty - because honesty is the cornerstone of all business partnerships, as well as of all human relationships.
- Responsiveness - because our primary concern is the satisfaction of our business partners - the users of our solutions. This means that we interact with the users of our solutions in case of problems.
- Reliability - because we want to respect mutual agreements and stick to the agreed deadlines.
- Openness - because we believe that the solutions lie in interconnections and integrations.
- Reasonability - because it is necessary to accept the opinions and views of others.
The Core Values form the basis of our relationships with our business partners, as well as the basis for our work within the company. The human factor of relationships is of great importance to us, as it provides the basis for creative, effective and efficient resolution of potentially complex situations.
ADM Adria's values are the foundation of the vision and clearly define it.
Vision
Focusing on customer satisfaction is only possible if the full range of ADM Adria's values is applied to customer relations.
ADM Adria's vision is not to conquer a regional market, but to win over customers, their trust and their willingness to cooperate.
Strategy
ADM-Adria's strategy is to build a technically and commercially excellent partner network.
Business premises
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